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Print Operations Report
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Some providers do not always know the month's expense, and simply accept the default amount of zero  pressing the <ENTER> key.  If you know the expenses, then calculations such as cost per call, for example, are calculated and printed.  For the sample printout below, expenses were accepted as zero.

OPERATIONS REPORT

12/02/98 Your County EMS Page 1 1998 Period 12 (September) Operations Report ------- This Year ------ ------- Last Year ------ Month Year To Date Month Year To Date ---------------------------------------------------------------------- Total Calls 301 3636 231 2344 Total Expenses 0.00 0.00 0.00 0.00 Per Call 0.00 0.00 0.00 0.00 Cash Income 60610.49 761601.00 37651.95 350576.38 Per Call 201.36 209.46 163.00 149.56 Non Cash Income 29059.85 548947.53 24487.64 687141.32 Per Call 96.54 150.98 106.01 293.15 Total Sales 110640.00 1372646.00 87070.00 827590.42 Per Call 367.57 377.52 376.93 353.07 A/R Balance 20969.66 400222.60 24930.41 417028.47 ---------------------------------------------------------------------- Collection Rate 54.78 55.48 43.24 42.36 ---------------------------------------------------------------------- Non Cash Income Summary ------- This Year ------ ------- Last Year ------ Month Year To Date Month Year To Date ---------------------------------------------------------------------- Discounts 0.00 385.00 0.00 0.00 Total Writeoffs 29059.85 548562.53 24487.64 687141.32 Unclassified 96.09 1154.62 25.00 4329.16 Medicare Contract 20400.99 336221.26 18797.59 177570.11 Medicaid Contract 4540.00 34236.11 2258.00 13570.87 Charity 2347.42 17567.88 247.93 961.00 Bad Debt 353.32 57072.95 727.01 8722.62 Other 1322.03 102309.71 2432.11 481987.56 ---------------------------------------------------------------------- Adj. Collection Rate 70.72 75.99 57.04 55.08 Cash Income From Deposits.......: 79290.12 Cash Income From Collections....: 101.00 Cash Adjustments (refunds, etc.): -18679.63

Definition of contents and calculations:

• Period 12 -- This is the 12th billing period of the fiscal year.  In this case it is for the month of December.
• Cash Income -- Total cash posted minus Cash Adjustments (refunds, etc.)
• Non Cash Income -- Writeoffs and discounts
• Total Sales -- Total Charges Posted
• A/R Balance -- Total Balance of all invoices combined
• Collection Rate -- Cash Income / Total Sales, expressed as a percent -- Collection Efficiency
• Discounts -- Sum of all posted to paycode 8 -- discounts
• Unclassified Writeoffs -- A catch all writeoff category meaning whatever you want it to mean
• Medicare Contractual Writeoffs -- By law if you accept assignment, you must write off the difference between what you charge (bill on a claim) and what Medicare allows on your EOMB -- this is uncollectable charges
• Medicaid Contractual Writeoffs -- Same as above
• Charity Writeoffs -- Those services that you may enter, but writeoff for charitable reasons
• Bad Debt Writeoffs -- Accounts that eventually write off simply because you cannot collect
• Adjusted Collection Rate -- Cash Income divided by (Total Sales-Contractual Writeoffs).  You should not penalize your collection efficiency by accounting for uncollectible charges.  This is a better indication of collection efficiency than Collection Rate (above), and is a figure of merit of how effective you are collecting.
• Cash Income From Deposits -- Should match your total bank deposits.  This is another way of balancing payments posted with bank deposits.  If you print this report before and after posting, then your deposit slip should equal the difference in these two numbers on this report.   There are three other reports you can print for daily balancing bank deposits with payments posted -- List Payments By Invoice, Print Transaction Log, and List Payments By Paycode
• Cash Income From Collections -- Total of all payments posted to invoices with a collection status
• Cash Adjustments (Refunds, etc.) -- Payments that are posted as a negative number, and are usually refunds.  However, if you are making a negative adjusting entry for a previous billing period, this is also included in this amount